Policy
PRIVACY POLICY
The Purpose of this privacy policy is to explain to
customers what types of information we will collect and how that information is
used. In most cases, we collect this information to ensure network integrity
and that we continue to provide you with the most relevant content and best
possible service that suits your needs. In some cases, we are required by law
to collect personal information about customers. Except where the law requires
otherwise, we understand to protect the confidentiality of each data.
At times, Barrier’s Books & Associates will collect
certain personal information about customers and visitors to websites hosted by
us. Such information will include both identifiable personal data, as well as
non-identifiable personal information. Identifiable personal information will
be collected when you sign a contract for service with us, or use our website
for a transaction or subscription service.
Non-identifiable information is gathered automatically when you visit
our website or those websites hosted by us, and stored for use in our system.
Barrier’s Books & Associates respects customer privacy
and the privacy of those accessing our website. We undertake to protect the
confidentiality of our customers and users including all personal information supplied
in the course of contracting with us for services. We undertake not to sell your
personal information to third parties for commercial or marketing purposes.
Barrier’s Books & Associates may on occasion use your
personal information to contact you about promotional offers; advise you of
matters relevant to service provision and in some cases, solicit your feedback.
However, Barrier’s Books & Associates will provide you
with an option to opt out of receiving any communications of this nature or you
can contact our customer service department barriersretailstores.com@gmail.com to
ensure that you do not receive such promotional information.
Barrier’s Books & Associates collects and shares
aggregated user data with business partners, sponsors or other third parties
for the purposes of developing content and ensuring relevant advertising and
content, such user data will never be used to identify individual users. These business partners and affiliated
companies do not have any independent right to share this information.
Barrier’s Books & Associates may log the websites you
visit; collect IP addresses and
information about your operating system and the type of browser you use for the
purposes of network/system administration; to report aggregate information to
our advertisers, and to audit the use of
our site. This data however will not be used to identify individual users who
will at all times remain anonymous.
Any information Barrier’s Books & Associates collects
from you through correspondence with us, whether via e-mail, telephonically or
by written letter, will only be used to address the matters within that
correspondence. If this requires referring such correspondence within Barrier’s
Books & Associates or to a third party to ensure customer service, your
personal information will only be disclosed to the point necessary to address
your query or concerns, and will otherwise be kept confidential.
Any information that customers disclose in a public space,
including on any bulletin board, chat room or any site Barrier’s Books &
Associates may host for you, is available to anyone else who visits that space.
Barrier’s Books & Associates cannot safeguard any information you disclose
there.
Barrier’s Books & Associates websites contain many links
to sites that belong to third parties unrelated to us. Barrier’s Books &
Associates cannot be held responsible for any use of your personal information
arising from you disclosing personal such information on third party sites.
Barrier’s Books & Associates cannot protect any information you may
disclose on these sites and recommends that your review the privacy policy
statements of those sites you visit.
Barrier’s Books & Associates reserves the right to
disclose information about customers where required in good faith, to do so by
law or to exercise our legal rights or defend ourselves against legal claims.
Barrier’s Books & Associates further reserves the right
to share information with law enforcement to investigate or prevent illegal activities
being committed over our network.
Barrier’s Books & Associates reserves our rights to disclose your personal information where
you have given us explicit legal written consent to do so.
Barrier’s Books & Associates reserves the right to
monitor user and network traffic for site security purposes and prevent any
unauthorized attempts to tamper with our site or cause damage to our property.
Barrier’s Books & Associates reserves the right to make
changes to this privacy policy or update it. Where a major change is made,
customers will be informed by e-mail notification or through a notice on our
website. Customers and site visitors bear the responsibility to ensure that
they have read the changes or updates as the case may be.
RETURNS AND EXCHANGES
Barrier’s Books & Associates wants you to be completely
satisfied with your purchase. If you do
need to arrange a return, please contact us within 30 days of receipt of your
order for a “return authorization” number. If you have received damaged,
defective, or incorrectly shipped merchandise, we will replace the merchandise
without additional charge or provide you with a full refund. We are also happy
to accommodate exchanges and returns for other reasons; however shipping and
handling charges are not refundable and you will be responsible for all costs
associated with the return shipment. The “return authorization” number should
be written on the outside of each package being returned to ensure proper and
timely processing. Returns should be shipped USPS Priority Mail insured in
order to trace your package. We cannot be responsible for lost or damaged
returns. All gifts and accessories must be returned in original packaging,
undamaged and ready for resale. Any items that are returned must be unburned
and returned in the condition you received them in, ready for resale. There
must be no damage to the product. No refunds will be made if a returned item
has been damaged.
You can expect your refund or exchanged within (2) two to
(3) three weeks from when you mailed your return back to Barrier’s Books &
Associates. For credit card orders please allow (1) one to ((2) two statements
for credit to appear. Please refer to your packing slip for complete return information. Please do not ship anything back without
first contacting Barrier’s Books & Associates for your return authorization
number.
Barrier’s Books & Associates
P.O. Box 12269
Wichita, Kansas 67277-2269
