Barrier's Books & Associates Policy
At times, Barrier’s Books & Associates will collect certain personal information about customers and visitors to websites hosted by us. Such information will include both identifiable personal data, as well as non-identifiable personal information. Identifiable personal information will be collected when you sign a contract for service with us, or use our website for a transaction or subscription service. Non-identifiable information is gathered automatically when you visit our website or those websites hosted by us, and stored for use in our system.
Barrier’s Books & Associates respects customer privacy and the privacy of those accessing our website. We undertake to protect the confidentiality of our customers and users including all personal information supplied in the course of contracting with us for services. We undertake not to sell your personal information to third parties for commercial or marketing purposes.
Barrier’s Books & Associates may on occasion use your personal information to contact you about promotional offers; advise you of matters relevant to service provision and in some cases, solicit your feedback.
However, Barrier’s Books & Associates will provide you with an option to opt out of receiving any communications of this nature or you can contact our customer service department firstname.lastname@example.org to ensure that you do not receive such promotional information.
Barrier’s Books & Associates collects and shares aggregated user data with business partners, sponsors or other third parties for the purposes of developing content and ensuring relevant advertising and content, such user data will never be used to identify individual users. These business partners and affiliated companies do not have any independent right to share this information.
Barrier’s Books & Associates may log the websites you visit; collect IP addresses and information about your operating system and the type of browser you use for the purposes of network/system administration; to report aggregate information to our advertisers, and to audit the use of our site. This data however will not be used to identify individual users who will at all times remain anonymous.
Any information Barrier’s Books & Associates collects from you through correspondence with us, whether via e-mail, telephonically or by written letter, will only be used to address the matters within that correspondence. If this requires referring such correspondence within Barrier’s Books & Associates or to a third party to ensure customer service, your personal information will only be disclosed to the point necessary to address your query or concerns, and will otherwise be kept confidential.
Any information that customers disclose in a public space, including on any bulletin board, chat room or any site Barrier’s Books & Associates may host for you, is available to anyone else who visits that space. Barrier’s Books & Associates cannot safeguard any information you disclose there.
Barrier’s Books & Associates reserves the right to disclose information about customers where required in good faith, to do so by law or to exercise our legal rights or defend ourselves against legal claims.
Barrier’s Books & Associates further reserves the right to share information with law enforcement to investigate or prevent illegal activities being committed over our network.
Barrier’s Books & Associates reserves our rights to disclose your personal information where you have given us explicit legal written consent to do so.
Barrier’s Books & Associates reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorized attempts to tamper with our site or cause damage to our property.
RETURNS AND EXCHANGES
Barrier’s Books & Associates wants you to be completely satisfied with your purchase. If you do need to arrange a return, please contact us within 30 days of receipt of your order for a “return authorization” number. If you have received damaged, defective, or incorrectly shipped merchandise, we will replace the merchandise without additional charge or provide you with a full refund. We are also happy to accommodate exchanges and returns for other reasons; however shipping and handling charges are not refundable and you will be responsible for all costs associated with the return shipment. The “return authorization” number should be written on the outside of each package being returned to ensure proper and timely processing. Returns should be shipped USPS Priority Mail insured in order to trace your package. We cannot be responsible for lost or damaged returns. All gifts and accessories must be returned in original packaging, undamaged and ready for resale. Any items that are returned must be unburned and returned in the condition you received them in, ready for resale. There must be no damage to the product. No refunds will be made if a returned item has been damaged.
You can expect your refund or exchanged within (2) two to (3) three weeks from when you mailed your return back to Barrier’s Books & Associates. For credit card orders please allow (1) one to ((2) two statements for credit to appear. Please refer to your packing slip for complete return information. Please do not ship anything back without first contacting Barrier’s Books & Associates for your return authorization number.
Barrier’s Books & Associates
P.O. Box 12269
Wichita, Kansas 67277-2269